VA Faces Pivotal Moment With EHR After Months of Lingering Usability Problems
Months after the initial go-live, VA employees and congressional stakeholders tell Federal News Network the deployment in Spokane was far less successful than the department initially touted. And though some pieces of the electronic health record are working well, they say the initial rollout was not a viable proof of concept for VA’s $16 billion, 10-year EHR modernization effort — at least not yet.